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Shipping & Returns

Shipping Information

Discount Disposables ships in the continental U.S. only. 

Most orders are shipped UPS Ground.  Packages under 1 pound may be shipped US Post.  

For faster delivery, we offer UPS Next Day, 2nd Day, and 3rd Day for an additional shipping charge.  

Shipping Charges

A nominal handling fee of $6.95 will be added to all orders unless FREE FREIGHT discount is met.
A $5.00 minimum order fee will be added to all orders under $25.

FREE FREIGHT on all orders over $350.




 

Ordering Information:

Phone - We are happy to assist you by phone.  Call toll-free 800-366-0973  
Monday – Thursday 8:30 am – 5:00 pm (PST), Fridays until 3:00 pm (PST).

Fax - You may fax your orders toll-free 24 hours a day to 866-530-3915.  Please be sure to include your name, the account name, and phone number to ensure efficient processing.  You will receive a faxed confirmation within one business day.

Online - :  Order on-line 24 hours a day at  http://www.infectioncontrolproducts.com

Payment Terms:

Credit Card Payment:  We accept Visa, MasterCard, American Express & Discover.


 

Product Returns

 

Your happiness is our goal.  To make the return process swift and easy, please follow the guidelines below.  

Wrong Item Ordered, Not Using Anymore
·  Simply return product in its original container, unmarked, and seals intact within 30 days of invoice date.
·  Include a copy of your invoice and state the reason for your return.
·  Returns past 30 days are subject to a 20% restocking fee.
·  Customer is responsible for the return of the product.
·  Special order items are not returnable unless there is an error on our part.

Received Wrong Product
·  Please notify us within 5 business days if you have a received the wrong product. 
·  We will replace the product at no charge.

Defective Product
·  Please notify us within 5 business days or as soon as possible if there is problem with any product you receive from us.  
·  We will replace the product at no charge.

Return To:
Discount Disposables
555 Main Street
Hamilton City, CA 95951

Before returning your product, please call for a Return Authorization (RA) Number.  Call 800-366-0973 to obtain an RA number.

Pricing Policy
We make every effort to maintain our prices.  Due to manufacturers’ price increases or the occasional typographical error, prices are subject to change without notice.


We thank you for your continued loyalty and look forward to your business.